Terms and Conditions

Terms and Conditions | Backstage Colombia

Welcome to Backstage Colombia. By accessing or using our services, including luxury vacation rentals, transportation, curated tours, and VIP experiences, you agree to the following terms and conditions.

1. Commitment to Safety

At Backstage Colombia, your safety, comfort, and satisfaction are our top priority. While we take every precaution to ensure high-quality services, all activities, tours, and transportation carry inherent risks. Guests are expected to exercise personal responsibility and follow instructions provided by our staff and affiliated service providers.


2. Limitation of Liability

Backstage Colombia, its owners, employees, agents, and affiliates shall not be held liable for any injury, loss, or damage, whether direct, indirect, or incidental, arising from the use of our services. This includes, but is not limited to, accidents, theft, property damage, or personal injury during any booked activity, transportation, or stay.


3. Third-Party Providers

Some services may be provided in partnership with trusted third-party vendors, including hotels, transportation companies, tour operators, and event organizers. Backstage Colombia exercises due diligence in selecting partners, but cannot assume responsibility for their actions, omissions, or negligence.


4. Bookings, Payments, and Cancellations

All bookings are subject to availability and confirmation. Customers are responsible for verifying the accuracy of dates, times, and service details. For detailed information regarding payments and cancellations, please refer to our Payment and Cancellation Policies.


5. Changes and Unforeseen Circumstances

Backstage Colombia reserves the right to modify, reschedule, or cancel services due to unforeseen circumstances, including weather conditions, local regulations, or provider availability. Guests will be informed promptly, and alternatives or solutions will be offered whenever possible.


6. Assumption of Risk

By using Backstage Colombia services, guests acknowledge and accept that participation in activities and use of transportation carries certain risks. Guests assume full responsibility for their personal safety and belongings while enjoying our services.


7. Governing Law

These Terms and Conditions are governed by the laws of Colombia. Any disputes arising from the use of our services shall be subject to Colombian jurisdiction.


8. Acceptance of Terms

By booking or using Backstage Colombia services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.